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Compatibility

List of incompatible phones

In English only. The list is updated regularly. We can't influence the manufacturers and we can't answer requests concerning this list.

Manufacturer Device Comment
Huawei P10 & P10 lite & P10 plus & P20 & P20 lite & P20 Pro & Mate 10 lite & Y5 Huawei Battery Manager too complicated to adjust (despite detailed Sportractive help). Please ask Huawei to change their battery management strategy!
Meizu M6, M6 Note, Pro 7, Pro 7 Plus Meizu Energy Manager terminates GPS based apps after a while.
OnePlus One, 2, 3, 5 and 5T Verified bug by OnePlus. Unsolved
Xiaomi All phones except the MI A1 Xiaomi Battery Manager too complicated to adjust (despite detailed Sportractive help). Please ask Xiaomi to change their battery management strategy!
Motorola Moto G (4) Play Android GPS does not work reliable.
Samsung Galaxy A3(2017) & Galaxy A5(2017) Sporadic GPS problems (massive position shifts and failures)
Nokia several Nokia Power Manager (Android >8.1) terminates Sportractive after 30 min because it is not whitlisted by Nokia. No problem with Android 8.0. Please ask Nokia to change their power management strategy or whitlist Sportractive!
Others Not enought resources eg RAM, low CPU power, missing sensors.