This help section is not available or has not been translated to your language yet.
List of incompatible phones
In English only. The list is updated regularly. We can't influence the manufacturers and we can't answer requests concerning this list.
|Meizu||M6, M6 Note, Pro 7, Pro 7 Plus||Meizu Energy Manager terminates GPS based apps after a while.|
|OnePlus||One, 2, 3, 5||Verified bug by OnePlus. Unsolved|
|Xiaomi||several||Xiaomi Battery Manager too complicated to adjust (despite detailed Sportractive help for Xiaomi). Please ask Xiaomi to change their battery management strategy!|
|Motorola||Moto G (4) Play, Moto G (6) plus||Android GPS does not work reliable.|
|Samsung||Galaxy A5(2017)||Sporadic GPS problems (massive position shifts and failures)|
|Nokia||several||Nokia Power Manager (Android >8.1) terminates Sportractive after 30 min because it is not whitlisted by Nokia. No problem with Android 8.0. Please ask Nokia to change their power management strategy or whitlist Sportractive!|
|Others||Not enought resources eg RAM, low CPU power, missing sensors.|